Introducing our new SharePoint 2010 Customer Care Portal launch

Over the last 6 months, we’ve been working hard on a central repository for business process templates, user guides, presentation slides, product videos and release notes and a bunch of other cool stuff.

Customers who are new to JustFoodERP or who are on-boarding with us on new initiatives have access to our new Customer Care Portal. I’ve been part of the work team, and I think you’ll love it! You’ll have access to any product or project related documents and your Project Issues and Action Items. You’ll be able to assign priorities, assign responsibilities, and add notes to new issues logged with our Services team. Of course, you can also export these issues to Excel for future analysis, review, or simply to print.

In addition to this, you’ll have full visibility of our Support process. You’ll be able to view Cases issues that you’ve logged with our Customer Care team. Customers can view both Active and Resolved Cases, drill in to review notes, or export Cases to Excel for review in status meetings.

We love our customers and this is just one more step to making things easier. As always you can reach out to our customer care team at support@justfoodERP.com or call us up at 1.877.JF CARE-0!


Ava joined IndustryBuilt Software fresh out of business school and found she had an innate interest in working with technology that helps businesses be more effective. She likes the cool tools like CRM and Sharepoint and has discovered a passion for creating processes, workflows and automation. When she’s not geeking out on technology, she’s obsessively watching soccer or playing with her dog Miko.