Customer Engagement can be a Picnic - Literally!
Posted: Aug 10, 2012 by Mike King | 0 comments
I got an unexpected perk in my job as Director of Customer Engagement at JustFoodERP recently... On a sunny Friday at the facility of our customer, G.S. Dunn - the world's largest dry mustard miller - I was heads-down in software functionality discussions when a company-wide picnic was announced! I was happy to gather with the others for pulled pork and treats outside the loading dock area. (I'm seated here in blue shirt, across from Nancy Post, Director, Technical Services and Luis Rivas, VP, Marketing & Sales at G.S. Dunn.)
G.S. Dunn has been using JustFoodERP software for the last four or so years. They’ve recently had some new faces introduced at the executive level who have recognized opportunities to increase their efficiency through the use of technology. My visit with them was one of many aimed at reviewing the current use of JustFoodERP in relation to the current business processes in place at GS Dunn (which have changed considerably over the years).
Breadth of Functionality = Room to Grow as a Company
One of the value propositions of JustFoodERP is that its breadth of functionality provides room for growing companies to expand comfortably without having to change ERP platforms. Given the fact that we are consistently providing new releases from both Microsoft and the JustFoodERP development team, it’s worth checking in with our customers once in a while to ensure that users are aware of what’s available to them and that business are getting the most leverage from their software investment.
And when we do check in with customers, we are always aware of the "people-first" aspect of our jobs in the JustFoodERP Customer Engagement team - such as this employee picnic at G.S. Dunn!
Michael King, Director, Customer Engagement, was one of the first hires at JustFoodERP. After serving as a business analyst and project manager, he now manages a talented group of application specialists, developers and client managers. A father of two young girls today, Michael used to be the guy on the Micro Machine commercials. He can be reached at firstname.lastname@example.org
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