JustFoodERP's CRM integration to JustFoodERP's ERP
Integrating Microsoft Dynamics NAV with Microsoft Dynamics CRM, mixed with JustFoodERP’s specialized IP, will change the way food companies interact with their customers and consumers alike. Imagine going to a trade show and having all of your new leads automatically captured and assigned to your sales force. Even better, imagine tracking the interaction with these new leads and determining which turn into business so that you are able to justify these marketing costs for next year. Beyond lead tracking, CRM integrated with your ERP system will allow your sales force to have up to the minute information on the sales history with their customers. Sales invoices, sales orders, credits, pricing, products; all of it available from within Outlook, or over the web. Offline or online! Imagine being able to track interactions with your consumers. CRM will do that too. Track coupon requests, sunshine letters, or even complaints. With CRM integrated to your ERP system, you can track the lot numbers of products associated to the complaint and lookup details of that lot from within the ERP system right down to the production order, or receipt of raw materials associated to that finished good. In addition to consumer affairs, you can integrate with your social media presence on Twitter, or Facebook. Find out who is talking about you and where. Overlay geographic hotspots to recent trade promotions you have run with your customers.
JustFoodERP's stand-alone CRM
If you’re not ready to go with a full on integration to your ERP, we can offer you this functionality as a stand-a-lone option too.
You will still get all the rich functionality such as:
- Full Sales Force Automation including contact management, activity tracking, and a history of past communication to customers.
- Integration to MS Outlook means your employees will be comfortable with CRM from the start. Use Outlook’s contact management, email logging, tasks, and calendar.
- Full support for disconnected and remote employees including sales reps and sales brokers.
- Integration to JustFoodERP to provide transaction history for each customer. View sales orders, sales invoices, and pricing options without having to access the ERP system.
- Opportunity Management allows you to view sales rep activity by customer type, as well as better forecast opportunities with new customers or new products.
- Campaign Management & Marketing Lists to better manage trade shows and other marketing efforts.
- Integration to social marketing mediums like Twitter and Facebook.
- Available in a hosted or on-premise model.